The Dine In by Hyatt programme is the property of Grand Hyatt Dubai, Hyatt Regency Dubai and Park Hyatt Dubai, collectively referred to as the Hyatt hotels situated in Dubai.

Employees of Hyatt hotels situated in Dubai and their legal dependants are not eligible to become a member.

Signature or use of the Dine In by Hyatt card constitutes acceptance of the terms and conditions.

Only residents of the UAE may apply and must be over the age of 21. As a Dine In by Hyatt Member, consent is given to Grand Hyatt Dubai, Hyatt Regency Dubai and Park Hyatt Dubai to update and retain information provided by the member on a confidential database. As a member you have agreed that any Hyatt hotel situated in Dubai may, from time to time, send you information regarding special promotions or events.

The rewards can be redeemed once the member has spent an accumulated minimum of AED1,800 (equivalent of AED180 in rewards) at any participating restaurants and bars in the Hyatt hotels situated in Dubai. This is based on your total bill, excluding all taxes, service charges and applicable discounts.

Reward points must be redeemed within 12 months from when earned otherwise they will automatically expire.

The rewards certificate is fully transferable.

Rewards can be earned at participating restaurants and bars only after the card holder has presented the card and paid the restaurant / bar bill.

Vouchers, that are issued on request, cannot be returned, split or credited back to the members account. Tips cannot be included in the voucher settlement (i.e. they cannot add a tip to make up the difference.)

While redeeming the guest upon presenting the Redemption Certificate will not earn points. Only when the check is settled by cash or credit card members will earn points against his spent.

Rewards are only valid for the Dine In by Hyatt programme and cannot be combined with any other loyalty programme or any other scheme, promotion or discounts. The programme has no connection with Gold Passport.

The rewards may only be earned for charges the member is paying for at the time of using the participating restaurants or bars. Rewards cannot be earned when the bill is charged to a corporate account, charged to any in-house room or paid by someone other than the member.

Dine In by Hyatt rewards can only be redeemed in the restaurants and bars specified at the back of the rewards certificate. The reward certificate can be requested by calling the Dine In by Hyatt Service Centre open from Sunday to Thursday 9am until 6pm. The certificate can only be issued during these working hours and will be available within 5 working days. The redemption certificate cannot be sold or redeemed partly or fully for cash and is not acceptable in Room Service, Banquets, Room Accommodation, Business Centre, Laundry or the Spa. No money or credit will be given if the total bill comes to less than the certificate redeemed and cannot be replaced if lost or stolen nor can it be revalidated. If the bill comes to less than the certificate redeemed, the remaining amount cannot be used as tip.

To view your points online, please go to dineinbyhyatt.com.

Click onto generate password then enter your Dine In by Hyatt membership number. Your password will then be e-mailed to you immediately.

If you were not successful please call the Guest Service Centre on 04 317 2122 open Sunday until Thursday 9am until 6pm. If you do not have access to the internet, please call the number above and we will give you your points update.